I just lately put a big get with Temu, but six objects were being missing from my shipping. Despite making contact with their customer support a number of moments, all I acquired ended up duplicate-paste responses insisting that every thing had been packed and transported. No real investigation was completed, plus they refused to choose responsibility to the lacking goods.
Why aren’t you providing into the adress outlined but in its place immediate it to put up Place of work ? I was trying to get in connection with another person but customer support doesn’t seem to be a true human being…
Below are the 9 solutions I ordered, along with immediate back links to their products internet pages on the web site the place I placed my purchase.
Perfectly, quite a bit, if you are taking a cursory glance on the web and uncover the various dissatisfied buyers of these internet sites. It’s not only the quality of goods that are increasingly being complained about but the entire process of ways to return them when items go Erroneous and getting a refund.
Reply to Alicia I’ve experienced reasonably superior activities with Ali more than two+ yrs.you should check the scores on the store some are much better than Other individuals.but I’ve received refunds for non shipping also.
Customers come to feel the same Vitality from Tempests since they do from the higher conclude versions found in crystal merchants.
Apart from, it is possible to keep track of your delivery standing and see your predicted shipping date directly during the Temu app or on Temu.com. Should the tracking position isn't up-to-date for fifteen days, you could request a complete refund and keep the items if they get there. If your purchase arrives later on when compared to the believed delivery date, you may acquire Temu credits as a sign of appreciation to your tolerance. Last but not least, if your products tend not to get there, get there damaged, or do not match the description or photographs, you may be presented a complete refund beneath Temu's Invest in Safety method (). Shopper satisfaction is from the utmost value and we have been regularly Operating to enhance our provider quality. Finest needs, Temu workforce
Seems like Temu are requesting an update or my comments will likely be deleted. So This is often my update as above repeated.
Hello there, thanks for your comments and we have been sorry for the inconvenience. Client pleasure is of your utmost value and we're regularly working to enhance our assistance quality. In the event your merchandise do not get there, get there destroyed, or tend not to match The outline or photographs, you will end up provided a complete refund under Temu's Obtain Defense application ().
The security of employing Temu is still unclear. Grizzly Analysis, which compiles experiences about massive general public organizations, has accused the retailer of concealing an unlimited array of malware and adware within just its cellular application.
If you're acquiring any address challenge, please Be at liberty to information us on Reside chat. Thanks! Ideal needs, Temu group
Purchased goods with more info Temu, and received notification that they had been sent, which they hadn't! Spoke to my aus article supply man about in which they ended up.